13 AI Tools for e-commerce growth in 2025

Introduction

The e-commerce industry is evolving at lightning speed, and staying ahead of the competition requires more than just a great product and a user-friendly website. 

In 2025, artificial intelligence (AI) will be the driving force behind successful online stores, helping businesses optimize sales, enhance customer experiences, and streamline operations. 

In this blog, we’ll cover how AI can help online stores grow in many ways and we’ll talk about the best AI tools for e-commerce in 2025, how they work, and why they’re worth using. 

Ways AI can help e-commerce grow in 2025

Customer Experience & Service

• Website Personalization – AI tailors the shopping experience by showing products and content based on what customers like.
• Chatbots & Voice Assistants – With AI, customer support is faster and always available, answering questions instantly.
• Self-Checkout Systems – AI speeds up checkout by recognizing items automatically, making shopping easier.
• Marketplace Moderation – AI helps detect counterfeit products and ensures secure interactions between buyers and sellers.
• Review & Forum Moderation – AI keeps online spaces safe by spotting and removing fake or harmful content.

Marketing & Sales

• Recommendation Systems – AI suggests personalized products to boost sales.
• Email Marketing – AI automates and personalizes email campaigns. (e.g., iParts used GetResponse to boost conversion rates)
• Sales Forecasting – AI predicts future sales based on data patterns.
• Sales Analytics – AI analyzes conversion rates and campaign effectiveness.
• Retail Analytics – AI tracks sales trends, customer behavior, and supply chain efficiency.
• Pricing Optimization – AI adjusts prices based on demand, competition, and trends.
• CRO Testing – AI improves website design and content through A/B testing.
• Auto-Generated Product Descriptions – AI creates engaging product descriptions.
• Lead Generation – AI identifies potential customers based on behavior.
• Identifying Prospective Customers – AI detects purchase intent from data patterns.
• Lead Scoring (B2B) – AI prioritizes leads based on their likelihood to convert.

Operations & Logistics

• Inventory Planning: AI predicts demand to optimize stock levels.
• Automated Warehouses: AI-driven robotics streamline sorting, packing, and shipping.

Content Management

• Content Creation & Curation: AI generates product descriptions & blogs.
• Image Generation & Recognition: AI tags, enhances, and generates product images. (e.g., Pinterest’s visual search engine)
• SEO Optimization: AI suggests keywords & content improvements.
• Content Trend Analysis: AI predicts customer interests for better content strategy.

Security & Fraud Prevention

• Bot & Anomaly Detection: AI spots malicious bots and unusual website activity.
• Fraud Detection: AI flags suspicious transactions in real-time.
• Payment Fraud Prevention: AI monitors transactions to prevent fraud.
• Account Takeover Protection: Detects unauthorized login attempts.

Top AI Tools for E-commerce Growth in 2025

Here are the best AI tools that will help your online store grow in 2025:

1. Nosto

Overview: Nosto helps online stores create personalized shopping experiences. It tailors product recommendations, search results, and category displays based on customer behavior. It also optimizes content, emails, and pop-ups to boost engagement. With AI-driven insights, dynamic targeting, and A/B testing, Nosto helps businesses increase sales and improve the shopping journey.

Why you should use it: Nosto helps increase conversion rates by showing customers products they’re most likely to buy.

How it can help you:

• Personalizes product recommendations on your website, emails, and pop-ups.
• Optimizes search results and category pages based on customer behavior.
• Uses AI to create dynamic product bundles and personalized offers.
• Helps improve engagement with tailored content and behavioral pop-ups.
• A/B tests different experiences to maximize conversions.
• Integrates seamlessly with major e-commerce platforms like Shopify and Magento.

Pros: Easy to set up, a lot of integrations, real-time personalization, and robust analytics.

2. Dynamic Yield

Overview:
Dynamic Yield is an AI-driven personalization platform that helps e-commerce businesses create tailored shopping experiences. Its Experience OS matches content, products, and offers to each customer’s preferences while predicting future behavior to enhance engagement and revenue.

Why you should use it:
Dynamic Yield ensures every customer interaction feels personalized, optimized, and synchronized across web, mobile, email, and apps, helping to build loyalty and increase sales.

How it can help you:

• Matches content, products, and promotions to customer preferences in real time.
• Predicts future behavior using AI to improve recommendations.
• Optimizes website layouts, messaging, and search results for each visitor.
• A/B tests different experiences to maximize conversions.
• Personalizes emails, push notifications, and pop-ups to boost engagement.
• Uses dynamic pricing and promotions to drive revenue.
• Integrates with major e-commerce platforms like Shopify, Magento, and Salesforce Commerce Cloud.

Pros:
Advanced AI-driven personalization, seamless omnichannel experience, real-time optimization, and strong analytics for data-driven decisions.

3. Tidio

Overview:
Tidio is an AI-powered customer service platform that helps businesses automate support, engage customers in real time, and boost conversions. With live chat, chatbots, and AI-driven virtual agents, Tidio streamlines communication across multiple channels, improving response times and customer satisfaction.

Why you should use it:
Tidio enables businesses to handle up to 70% of customer inquiries automatically, reducing response times and support costs while increasing efficiency. With its AI agent, Lyro, businesses can scale customer service without additional hiring, ensuring a seamless experience across multiple languages and platforms.

How it can help you:

• Automate customer support with AI-driven responses that resolve issues instantly.
• Convert more leads by engaging visitors with proactive live chat and chatbots.
• Scale efficiently with AI-powered agents that reduce workload and support costs.
• Integrate effortlessly with e-commerce platforms, CMS, and social media.
• Improve customer satisfaction with 24/7 AI support and human-like interactions.

Pros:
AI-powered automation, real-time customer engagement, seamless integrations, multilingual support, cost-effective scaling, and enhanced lead conversion.

4. Zendesk AI

Overview:
Zendesk is an AI-first customer service platform designed to provide fast, personalized support across multiple channels. It helps businesses improve efficiency, reduce costs, and maximize customer satisfaction with AI-powered automation and self-service tools.

Why you should use it:
Zendesk makes customer service easy to set up and scale, helping businesses save time and money while delivering high-quality support. A Forrester study showed a 286% return on investment over three years.

How it can help you:

• Automates responses and self-service options to reduce support requests.
• Provides AI-driven insights to resolve customer issues faster.
• Supports conversations across email, chat, phone, social media, and more.
• Works out of the box with minimal setup—no need for complex configurations.
• Reduces agent workload while improving response times.
• Helps businesses scale customer support without increasing costs.

Pros:
Easy to implement, AI-driven automation, seamless omnichannel support, and strong ROI for businesses looking to improve customer service.

5. ViSenze

Overview:
ViSenze is an AI-powered product discovery platform that makes online shopping more intuitive. It helps customers find the right products faster using multi-search, AI-driven recommendations, and smart tagging.

Why you should use it:
ViSenze improves product discovery by allowing customers to search with text, images, and keywords in one seamless experience. It increases conversions by delivering highly relevant recommendations and making product catalogs more searchable.

How it can help you:

• Enables multi-search using text, images, or a combination for a better shopping experience.
• Provides AI-driven product recommendations based on customer preferences and browsing behavior.
• Offers an AI shopping assistant to personalize recommendations and guide purchase decisions.
• Automates product tagging with AI, making catalogs easier to search and improving product visibility.
• Enhances search experiences with look-books, UGC, and social media integrations.

Pros:
Advanced multi-search capabilities, AI-powered recommendations, automated tagging for better product visibility, and seamless shopping experiences.

6. Prisync

Overview:
Prisync is a pricing optimization and competitor price tracking tool that helps e-commerce businesses stay competitive. It automates price monitoring and dynamic repricing to maximize profits while keeping prices attractive.

Why you should use it:
Prisync ensures you always have the right pricing strategy by tracking competitor prices and stock availability in real time. Its dynamic pricing engine helps you adjust prices automatically based on market conditions, increasing both sales and margins.

How it can help you:

• Monitors competitor prices and stock availability continuously.
• Automates repricing to stay competitive while maximizing profits.
• Allows custom pricing rules based on competition and business goals.
• Provides instant notifications for price and stock changes.
• Integrates with Shopify, Magento, and other platforms for seamless automation.
• Supports bulk product imports, unlimited URL tracking, and multi-currency pricing.

Pros:
Real-time price tracking, automated repricing, customizable pricing rules, and seamless e-commerce integrations.

7. Recombee

Overview:
Recombee is an AI-powered recommendation engine that enhances product discovery and personalization for e-commerce platforms. It leverages machine learning to predict customer preferences, optimize recommendations, and boost sales.

Why you should use it:
Recombee helps businesses increase average order value, improve product visibility, and enhance the shopping experience with personalized recommendations. Its real-time AI models adapt to user behavior, even for anonymous visitors, driving conversions from the first interaction.

How it can help you:

• Delivers personalized product recommendations to increase sales.
• Enhances product discovery with AI-driven search and filtering.
• Uses business rules to boost specific products based on brand, margin, or partnership.
• Predicts and suggests the next items customers are likely to add to their cart.
• Provides real-time analytics to track recommendation performance and optimize strategies.
• Supports geolocation-based personalization and dynamic homepage customization.
• Seamlessly integrates with widgets and feeds for easy implementation.

Pros:
Real-time personalization, advanced analytics, seamless integration, and AI-driven product recommendations that enhance customer experience and boost conversions.

8. Luigi’s Box

Overview:
Luigi’s Box is an AI-powered search and discovery suite designed to enhance e-commerce experiences. It helps customers find what they need quickly and efficiently, leading to higher conversions and improved user satisfaction.

Why you should use it:
Luigi’s Box ensures seamless product discovery with intelligent search, personalized recommendations, and data-driven product listings. Its low-maintenance integration works with any tech stack, allowing businesses to boost revenue effortlessly.

How it can help you:

• Provides fast, accurate search results with autocomplete, typo correction, and personalization.
• Suggests relevant products based on user behavior to increase upsells and cross-sells.
• Optimizes product listings by prioritizing high-performing items.
• Delivers real-time analytics to refine search and discovery strategies.
• Requires minimal maintenance and integrates easily with any platform.
• Offers 24/7 expert support for seamless operation.

Pros:
Lightning-fast search, AI-driven recommendations, effortless integration, and continuous insights to enhance the shopping experience and maximize sales.

9. Polar Analytics

Overview:
Polar Analytics is a powerful e-commerce data platform that centralizes, analyzes, and activates your data to drive profitability. With 45+ integrations and AI-powered insights, it helps businesses make data-driven decisions effortlessly.

Why you should use it:
Polar Analytics unifies all your data sources into a single, easy-to-use platform, enabling businesses to optimize ad spend, track key metrics, and recover lost revenue with automated insights.

How it can help you:

• Centralize your data with pre-built dashboards, first-party tracking, and 45+ integrations.
• Analyze key insights with customized metrics to optimize performance.
• Activate your data to improve ad efficiency and reclaim revenue from missed opportunities.
• Set up custom reports in minutes without engineering expertise.

Pros:
Seamless integration, AI-driven insights, predictive analytics, and real-time reporting to maximize ROI and streamline e-commerce decision-making.

10. Yuma AI

Overview:
Yuma AI is an advanced AI-powered customer support solution designed for e-commerce businesses, particularly Shopify sellers. It integrates seamlessly with helpdesk platforms like Zendesk to automate customer interactions, improve response times, and reduce operational costs.

Why you should use it:
Yuma AI enables businesses to provide 24/7 automated support while maintaining accuracy and personalization. With a pre-trained e-commerce knowledge base and autonomous workflows, it helps brands scale without additional hiring.

How it can help you:

• Automate up to 49% of support tickets in just two months.
• Boost agent productivity with AI-powered tools for quick, accurate responses.
• Improve customer satisfaction with fast, consistent replies in any language.
• Reduce operational costs by autonomously handling common inquiries.
• Scale effortlessly without increasing headcount.

Key features:

• AI-driven customer support with a pre-trained e-commerce intent library.
• Autonomous actions for handling refunds, order updates, and subscriptions.
• Business logic execution to maintain brand tone and consistency.
• Productivity tools that assist human agents when needed.

Pros:
Efficient automation, seamless integrations, multilingual support, and measurable improvements in customer satisfaction and ROI.

11. Shopify Magic

Overview:
Shopify Magic is an AI-powered commerce assistant designed to help entrepreneurs streamline and enhance their online business operations. From writing product descriptions to automating customer support and optimizing email marketing, it leverages AI to make running a store easier, faster, and more efficient.

Why you should use it:
Shopify Magic simplifies e-commerce by automating repetitive tasks, improving customer interactions, and enhancing content creation. It helps businesses save time, increase sales, and improve the shopping experience with AI-driven insights and automation.

How it can help you:

• Generate compelling product descriptions with AI-powered suggestions tailored for SEO and conversions.
• Automate customer support with instant responses to FAQs and personalized recommendations.
• Optimize email marketing by generating subject lines, email copy, and the best send times.
• Enhance product images with AI-powered background removal, replacement, and enhancements.
• Turn live chats into sales with AI-generated replies that engage customers and drive conversions.

Pros:
Seamless integration with Shopify, AI-driven content creation, automated customer interactions, real-time insights, and marketing optimization to enhance productivity and boost revenue.

12. Prediko 

Overview:
Prediko is an AI-powered inventory management platform designed for Shopify brands. It helps businesses forecast demand, manage stock efficiently, and automate purchase orders, ensuring they restock on time and never miss a sale.

Why you should use it:
Prediko simplifies inventory operations with real-time tracking, AI-driven demand forecasting, and seamless purchase order management. It enables e-commerce brands to reduce stockouts, improve cash flow, and optimize inventory planning—all from one easy-to-use platform.

How it can help you:

• AI Demand Planning – Predict sales trends and plan inventory accurately.
• Real-Time Inventory Management – Monitor stock levels and avoid shortages.
• Automated Purchase Orders – Create, track, and manage POs effortlessly.
• AI Supply Planning – Get insights on what, when, and how much to restock.
• Fast & Flexible Financing – Access PO financing directly within the platform.
• 50+ Integrations – Connect with WMS, 3PLs, and e-commerce tools seamlessly.

Pros:
AI-driven forecasting, real-time stock monitoring, automated PO management, seamless integrations, reduced stockouts, and improved cash flow management.

13. Photoroom

Overview:
Photoroom is an AI-powered photo and design editor built for e-commerce and marketing. It enables businesses to create professional-quality product images, marketing visuals, and brand content effortlessly—without the need for designers or expensive software.

Why you should use it:
Photoroom helps businesses stand out online by producing high-quality visuals that boost engagement and sales. Its AI tools streamline the editing process, allowing you to create stunning product images, social media graphics, and branded content in seconds.

How it can help you:

• Instant Background Removal – Automatically remove backgrounds with AI.
• Magic Retouch – Erase unwanted objects or people from images in one swipe.
• AI Backgrounds – Generate realistic backgrounds in seconds.
• Batch Editing – Edit hundreds of photos instantly for faster listings.
• Logo & Sticker Generator – Create brand assets without design skills.
• One-Click Resizing – Optimize images for any platform in no time.

Pros:
Easy to use, AI-powered automation, professional-quality results, time-saving batch editing, and cost-effective alternative to hiring designers.

Why AI matters for e-commerce growth

Why does e-commerce exist? Simple—because of us. Because we want things fast, easy, and exactly how we like them. We live online, we shop online, and we expect the best. No one has time for clunky websites, irrelevant ads, or checkout processes that feel like an obstacle course.

And that’s exactly why AI is the right move for e-commerce. It knows what we want before we do, making shopping feel effortless. It helps businesses personalize every interaction, fine-tune their targeting, and keep up with the insane pace of online demand. We’re all the perfect audience—constantly scrolling, searching, and buying. AI just makes sure we find exactly what we need, exactly when we need it.

So, in 2025, AI will no longer be a “nice-to-have” but a must-have for e-commerce businesses! 

Conclusion

The tools above are a must for any online store that wants to stay ahead. Figure out where you need the most help—chatbots, inventory, content, images, reports… whatever, and let AI do the heavy lifting. New tools are launching as we speak, existing ones are getting sharper, and competition isn’t slowing down. Now’s not the time to wait. It’s time to adapt. 

Learn AI, use it, push it to work for you. That’s the game. Are you in? 🙂 

Interested to learn all about AI? Do not miss our previous blogs!